Lifetime Limited Warranty

In the unlikely event that a problem occurs with your luggage as a result of a defect
in materials or workmanship, we will repair your bag (or replace it, if repair is not
possible) at our expense. Simply contact Customer Service at 1-800-741-7471 to
locate the nearest repair facility. Then send your luggage, freight prepaid, to the
repair facility along with a copy of your proof of purchase.
The Travelpro warranty covers defects in materials and workmanship but
does not cover wear or damage caused by abuse, mishandling, accidental
damage, inappropriate selection, or carelessness caused by an airline or other
common carrier.
In the course of normal handling, your luggage may suffer abrasions, minor cuts,
scratches, dents or soil. Certain component parts such as wheels, bumper feet,
leather, etc., will show wear. This wear is not covered under the warranty. Travelpro
will provide prompt refurbishment services at a nominal cost. This warranty gives you
specific legal rights, and you may also have other rights which may vary from state
to state.
Note: Please examine your luggage carefully for damage before leaving the
airport and immediately report any damage to the baggage service center of
the airline on which you traveled.
DAMAGE CAUSED BY THE AIRLINE IS THE AIRLINE?‚¬,S RESPONSIBILITY.
COMPENSATION MUST BE CLAIMED FROM THE AIRLINE AT THE TIME
DAMAGE OCCURS.
By not following this procedure, you risk that the damage will not be covered under
airline policy or Travelpro?‚¬,s warranty. If you are dissatisfied after making your baggage
claim to the airline, please contact: Aviation Consumer Protection Division,
US Department of Transportation C-75, 400 7th Street, SW, Room 4107,
Washington, DC 20590
Should you have questions about your luggage, or need repair service, call
Customer Service at 1-800-741-7471. For more details on our warranty, see
warranty registration inside your luggage or visit travelpro.com.
Note: For professional flight crews, duration of limited warranty is 3 years.