3 Year Limited Warranty

General Warranty Information






Our warranty is backed by over 85 years in the luggage business. At Samsonite, we've
been making luggage since 1910. It's no wonder we stand behind our products.
We sincerely believe that our luggage is the best in the world. We put our products
through rigorous tests to ensure that the luggage you trust is built to the highest
standards. You will probably never encounter a problem with this Samsonite or
American Tourister luggage, but in the unlikely event that within 10 years* from the
original purchase, you discover a problem caused by defects in either workmanship or
materials, we'll be happy to see that it is fixed (or replaced if we decide that would be
best). All we ask is that you get your case to one of our authorized warranty repair
stations. If they determine that the problem is covered by our warranty, we'll take care
of the rest, at our expense. If a replacement is necessary and your product is no longer
available, a comparable product will be substituted.

Another great benefit to our warranty - its good all over the world. Product purchased in the United States can be repaired worldwide. Of course it may take longer, but
if repair is needed outside the United States, just pay for the repairs and send your
repair receipt with proof of purchase to Samsonite Corporation, P.O. Box 90124,
Allentown, PA 18109, and we'll reimburse you.

Samsonite/American Tourister luggage is tested to withstand normal wear and tear, but
is not indestructible and can be damaged by misuse. Our warranty (just like other
warranties worldwide) can't cover wear and tear or abusive treatment. But our
extensive repair network does ensure a timely repair at a fair price.

Misuse can include damage caused by airlines or other common carriers. Be sure to check your luggage when it is returned to you. If you notice damage, submit a claim to the carrier before you leave the airport. If your product is damaged by a carrier or by normal wear and tear, or is out of the warranty period, you can still contact a repair center that will advise you and offer repair at your cost.

If you ship your product to a repair station, please send it prepaid, insured, and in a
carton. Include your name, address, phone number, proof of purchase, and a brief
description of the problem. A list of authorized warranty repair stations can be obtained
by calling: 1-800-262-8282; by writing Samsonite Corporation: P.O. Box 90124,
Allentown, PA 18109; or by accessing our website: www.samsonite.com. Please don't
send the product to Samsonite, as this will only delay your repair. We've been around a
long time, and provided satisfaction to millions of travelers. So rest assured, if your
luggage ever needs repair, we'll still be here to see that you're taken care of.

Retaining the following items will be helpful should repair become necessary:

Product tags and proof of purchase
This warranty certificate
The product carton, which can be collapsed for storage

*Warranty duration varies depending on your product line and date of purchase. Following is a list of warranties:
Samsonite, American Tourister, and Lark purchased prior to December 1, 1998 - 3 years;
Samsonite, American Tourister, and Lark purchased after December 1, 1998 - 10 years;
Samsonite 750 Series, 900 Series, System 4 Deluxe, 835 Series - Limited Lifetime;
Lark - Workmanship Guarantee;
Samsonite by Stark, Hedgren - 2 years;
Casual bag lines and softside business cases carry a 3 year limited warranty.

If you are unsure of your warranty duration please call 1-800-262-8282, press 1 then 6 to talk with a service representative.


Incidental or consequential losses are excluded. Some states do not permit the
exclusion or limitation of incidental or consequential damages, so this exclusion may
not apply to you. This warranty gives you specific legal rights and you may have other
legal rights which vary from state to state.

Locks are intended only to prevent accidental opening and cannot necessarily prevent
theft of case or its contents. Manufacturing specifications are subject to change
without notice.